Shipping policy
Lunar Exchange Shipping Policy
1. Processing & Handling
Orders are processed within 1-3 business days (excluding weekends & holidays).
Pre-orders will ship as soon as they become available.
2. Shipping Options & Delivery Times
Standard Shipping: 3-7 business days
Expedited Shipping: 2-4 business days
International Shipping: 7-21 business days (varies by location)
Tracking provided with all shipments.
3. Shipping Rates
Rates are calculated at checkout based on weight & destination.
Free shipping on domestic orders over $50 (if applicable).
4. International Orders
Customs fees & import taxes are the buyers responsibility.
Lunar Exchange is not responsible for delays due to customs.
5. Lost, Damaged, or Delayed Packages
If your order is delayed, lost, or arrives damaged, contact us within 48 hours of delivery.
We will assist with claims but are not responsible for carrier delays.
For any shipping inquiries, email us at LunarExchange@outlook.com